Refund policy

Subscription Fees

• Credit card holder's account is      automatically charged on the same date as the original transaction date on      each corresponding month or on final date of month if no corresponding      date (January 31, 2024 subscription renews on February 28, 2024).
• Discounts, rebates or other      special offers only valid for initial term; subscriptions renew at the      then-current full subscription rates.
• My Hidden Jewel may terminate the      subscription and these terms if it is unable to renew the subscription      based on inaccurate or outdated credit card information.
• Right of access granted under      these Terms is effective only upon payment of the subscription fees.

Cancelling Account

• You can cancel your subscription      from your account profile page.
• The only valid method for      canceling your subscription is via the cancellation link provided on your      user "Profile" page, accessible after logging in to the My      Hidden Jewel Website. Requests to cancel by e-mail or phone are not      considered, and do not accomplish, cancellation.
• Once you cancel your membership      subscription, you will not lose access immediately.
• Your membership will continue      through the end of your current charge cycle. For example: If your credit      card is charged on the 10th of the month and you cancel on April 25th, you      will not lose access until the May 10th.

Refunds

• Subscription fees are      non-refundable; except that you may cancel renewed subscription by      contacting My Hidden Jewel within two (2) calendar days after renewal date      and receive a full refund of the new subscription fees.